I tend to think in flows and structures first. I love asking questions, understanding how a change in one place ripples through an entire product, before touching a single screen.
I've been in the tech industry since 2011. I cut my UX teeth in the agency world at Razorfish in NYC before spending 5 years as a front-end developer at Daily Burn. More recently, I’ve led design for the Shopify Partner Platform, and now lead design for the gym owner experience at CrossFit.
I’m a mom of 2, so I spend my off hours in nonstop (com)motion. CrossFit is my favourite me-time and I hit the gym or do some yoga almost daily. On weekends you might find me and my kids at the local berry farm, hitting the beach (summer), or hiking local trails.
Design Principles
Flexibility
I’m flexible when it comes to process and deliverables, choosing the most effective means to communicate an idea in any given situation.
Balance
I aim to balance simplicity with innovation, user needs with business needs, and speed with quality.
Scale
I design with systems in mind, building components and patterns that scale across products and teams rather than solving one problem at a time.
Alignment
My super-power is driving alignment among cross-functional teams, moving projects forward despite uncertain requirements.
Testimonials
As my mentor, Courtney: gives me constructive, honest feedback that has helps me to improve and refine my designs. guides me on how to best showcase the work in my portfolio according to relevance, quality and professionalism. consistently checks in with me to keep me on track in achieving my goals, while still empowering me to take ownership of my progress.
– McKayla Lankau
Shopify mentee
From defining product requirements to working with stakeholders to managing the project brief and updates, Courtney was effective in driving projects forward in multiple ways. Courtney has a strong user-centric mindset: she frequently led or participated in interviews with users, continually probing for ways that we could improve experiences and tooling for the partner community. She's a thoughtful product designer and teammate and a pleasure to have on a team.
– Carrie Anderson