Product designer making complicated B2B products feel obvious. I like hard problems and hate bad navigation.
Recent Impact
Designed compliant user flows for a new gym-owner role, saving CrossFit $4.5M in at-risk revenue
Built Shopify's first guided partner onboarding system, doubling activation and cutting time-to-value
Rebuilt affiliate dashboard navigation and IA from the ground up, lifting engagement 9%
Testimonials
Courtney is the rare designer who digs into the strategy before she ever opens Figma. On our intramural competition product, she reframed the entire problem around what gym owners were actually trying to accomplish. That single shift completely reshaped the scope for the better. She designs from strategy, not just UI.
– Jeff Knight
As my mentor, Courtney: gives me constructive, honest feedback that has helps me to improve and refine my designs. guides me on how to best showcase the work in my portfolio according to relevance, quality and professionalism. consistently checks in with me to keep me on track in achieving my goals, while still empowering me to take ownership of my progress.
– McKayla Lankau
Shopify mentee
From defining product requirements to working with stakeholders to managing the project brief and updates, Courtney was effective in driving projects forward in multiple ways. Courtney has a strong user-centric mindset: she frequently led or participated in interviews with users, continually probing for ways that we could improve experiences and tooling for the partner community. She's a thoughtful product designer and teammate and a pleasure to have on a team.
– Carrie Anderson